Effective Date: 02/05/2025
This Privacy Policy describes how Step Up Learning Labs LLC ("we," "us," or "our") collects, uses, and shares information when you use our applications.
We do not collect any personally identifiable information from children who use our app. Our app is designed to be safe for children and does not require any user registration or data input. We may collect anonymous usage data for analytical purposes, such as:
This data is used to improve the App's performance and user experience and is not linked to any individual user.
The anonymous usage data we collect is used for the following purposes:
We do not share any personal information with third parties. We may share aggregated, non-personally identifiable information with analytics providers to help us understand App usage.
Our App is designed for children and we are committed to protecting their privacy. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected personal information from a child under 13, please contact us immediately so we can take appropriate action.
We take reasonable measures to protect the anonymous usage data we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
This section outlines our policies regarding the use of text messaging, SMS, and Facebook Messenger for communication. By providing your phone number or interacting with us on Facebook Messenger, you consent to the practices described below.
We collect information you provide to us directly, such as your phone number and your communication history with us. This information is used to:
We are committed to protecting your privacy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not sell, rent, or share your mobile number or messaging consent with any third parties for their marketing purposes.
Message frequency may vary. Standard message and data rates may apply to any messages sent or received.
You can opt-out of receiving text messages at any time by replying "STOP" to any message you receive from us. For help, reply "HELP". For Facebook Messenger, you can manage your preferences or block messages directly within the Messenger application.
Our Facebook Messenger integration uses Dialogflow CX, a service provided by Google, to facilitate our AI-driven conversations. When you interact with us on Facebook Messenger, your messages and public profile information are processed by both Meta (Facebook) and Google to provide you with an automated response.
By using our Messenger bot, you consent to the collection and processing of your messages to fulfill your inquiries. Your interactions are subject to the respective privacy policies of Meta and Google. We encourage you to review Meta's Privacy Policy and Google's Privacy Policy to understand how your data is handled by these third parties.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at: sales@stepuplearninglabs.com